Delivery Options

 

Front Door Delivery

We’ve introduced Front Door Delivery as our default delivery option. Front Door Delivery means:

• We’ll deliver your item(s) to the front door of your house or apartment on the scheduled day and time
• On delivery day, you’ll receive a notification when our team is approximately 30 minutes away
• Your signature won’t be required — our team will simply photograph your order at your doorstep as proof of delivery
• If you live in a multi-unit apartment building, we’ll deliver to your front door whenever possible. If your building is restricting access to non-residents, our team will deliver to the closest point to your home that they’re safely able to.

Front Door Delivery is free on orders $999 and over, and $49 for all other orders. Small items and items under $200 will be sent via courier and have a $19 shipping fee.

In-Room Delivery

Need some extra muscle? Our team is here to help. Here’s what to expect from our $119 In-Room Delivery service:

• We’ll bring your order beyond the doorstep and into whatever room you’d like. (Don’t worry, we always bring shoe covers to keep your home sparkling clean.)
• While we don’t unbox the item, here are some helpful tips on how to unbox like a pro